Returns & Exchanges
At BURLEBO, we want you to be completely satisfied with your outdoor-inspired gear. If you are not happy with your purchase, we offer a 30-day window for returns and exchanges on all unwashed and unworn items.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely package your items.
- 3.Ship It Back
Drop off your package at any authorized carrier location; ensure all original tags are attached to avoid processing delays.
- 4.Receive Your Refund
Once our warehouse receives and inspects your gear, we will issue a refund to your original payment method or ship out your new exchange items within 5-7 business days.